Quality assurance (QA) is the use of a monitoring system to measure performance against quality standard. Effective quality assurance can be achieved through a continuous self-improvement and outcome assessment of performance.

Continuous Professional Development (CPD) is the process of ongoing and uninterrupted learning and self-improvement for all individuals and teams, which enables professionals to expand and fulfill their potential in maintaining a high medical standard and an ever-improving quality of care that meets the need of patients.

The pre-requisite criteria for CPD activities in the primary care setting are:
A. Learner-focused;
B. Involving a review process;
C. Relevant to General/Family Practice;
D. Educationally effective.

Continuing Medical Education (CME) is the ongoing educational activities that keep individuals informed and up-to-date to maintain a high standard of professional practice.